Why is my GPS tracker offline?

(Last Updated On: September 16, 2022)

Why is my GPS tracker offline?

If you’re wondering why your GPS tracker is offline, don’t worry, you’re not the only one. In this blog post, we’ll explore some of the most common reasons why GPS trackers go offline, and what you can do to prevent it from happening.


Why your GPS tracker may be going offline

If you’ve recently noticed that your GPS tracker has been going offline more often, there are a few possible explanations. Here are some of the most common reasons for GPS tracker outages:

1. Poorly-charged batteries: If your tracker’s batteries aren’t sufficiently charged, it may go offline more often. Make sure to keep an eye on your tracker’s battery level and charge it regularly.
2. Weak cellular signal: A weak or intermittent cellular signal can also cause GPS tracker outages. If you’re in an area with a weak signal, try moving to a different location or using a Cell Phone Booster to improve your signal strength.
3. Equipment malfunction: In some cases, a hardware malfunction can cause your GPS tracker to go offline. If you suspect that this is the case, contact your tracker’s manufacturer for troubleshooting assistance.

 

Reasons why your GPS tracker may be losing signal

There are a few reasons why your GPS tracker may be losing signal or going offline. If you are using a portable tracker, the first thing to check is the battery life as already mentioned because this is the main and common cause. The battery must be recharged if it is low.

If you are using a hardwired tracker, make sure that the wiring is secure and that there is no damage to the wires. Check to see if the tracker is getting power from the vehicle’s battery. If not, the fuse might need to be changed.

A different possibility is that something is obstructing the GPS signal. This could be something as simple as a metal object near the tracker or it could be a more technical issue such as an incorrect setting on the device.

If you have checked all of these things and your tracker is still not working, please contact customer support for further assistance.

 

How to troubleshoot your GPS tracker when it goes offline

Your GPS tracker needs a clear view of the sky to calculate its location, so one potential reason it might go offline is because it’s obstructed by buildings or other tall objects. If you think this might be the case, try moving the tracker to a different location and see if that solves the problem.

Another possibility is that the tracker has been turned off — most have an on/off switch that’s easy to accidentally bump. If you think this might be what happened, try turning the tracker back on and see if it comes back online.

If neither of these solutions work, it’s possible that there’s an issue with the tracker itself and you may need to contact customer support for help.

 

Tips to keep your GPS tracker online

There are a few reasons why your tracker might go offline. Here are some tips to keep it online:

Make sure the tracker is fully charged.
Make sure the tracker is turned on properly.

Tips to keep your GPS tracker online

If you are using the tracker indoors, try moving it near a window.
Restart the tracker. This can sometimes clear any temporary signal issues.
Check the SIM card to see if it is activated.
If you are using a pay as you go SIM card, check that there is enough balance on the card.
Check the network coverage in your area. Try logging out of the platform and then logging back in.

Keep a Signals Booster with you if you face coverage issues.

Why you should update your GPS tracker regularly

One of the most important things you can do to keep your GPS tracker accurate and up-to-date is to update it regularly. Just like your smartphone or computer, the software that powers your GPS tracker needs regular updates in order to keep it running smoothly and correctly.

There are a few different ways to update your GPS tracker. The most common method is to connect it to a computer via USB and then run the update software. This process is usually pretty straightforward, but if you’re not comfortable doing it yourself, you can always take it to a professional service center and have them do it for you.

Another way to update your GPS tracker is to download the latest software manually from the manufacturer’s website and then install it onto your device. This method is usually only recommended for more experienced users, as it can be easy to accidentally install the wrong software or corrupt your tracker if you’re not careful.

Whatever method you choose, make sure that you update your GPS tracker regularly in order to keep it working properly.

 

Tips for using your GPS tracker in areas with poor signal

There are a few things you can do to try and improve your GPS signal in areas with poor coverage:

Make sure your tracker is placed in an open area, away from thick walls or metal surfaces that could block the signal.

If you’re using a car tracker, try mounting it on the roof of the vehicle for better reception.

Turn off any location services or apps running in the background on your phone, as these can interfere with the GPS signal.

Check the app store for any updates to the GPS tracking app you’re using – sometimes updates can improve performance in poor signal areas.

 

 

FAQs about GPS trackers going offline

Q: Why does my GPS tracker go offline?
A: There are a few reasons why your GPS tracker may go offline. It could be because of a weak or intermittent signal, battery issues, or software/hardware problems. Signal booster can also solve the problem.

Q: What can I do to prevent my GPS tracker from going offline?
A: There are several things you can do to prevent your GPS tracker from going offline. Make sure that the tracker is placed in an area with a strong and consistent signal.

If you’re using a battery-powered tracker, check the batteries regularly and replace them as needed. Finally, make sure that the tracker’s software and hardware are up to date and functioning properly.

Q: What should I do if my GPS tracker goes offline?
A: If your GPS tracker goes offline, the first thing you should do is try to determine the cause. Once you know what is causing the problem, you can take steps to fix it.

Q: Do I need to reset my device?
A: If the sim is properly inserted every thing is fine and the tracker is still going offline, try resetting it to factory settings. This will erase all of your data, so be sure to back up anything important before you reset the tracker.

 

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