Why is my GPS tracker offline?

Last Updated on May 5, 2024 by Adams

Why is my GPS tracker offline?

You’re not the only one who may be wondering why their GPS tracker isn’t working, so relax. We’ll look at some of the most frequent causes of GPS tracker offlines in this blog post, along with some preventative measures.

Why your GPS tracker may be going offline

There are a few potential causes if you’ve recently discovered that your GPS tracker has been going offline more frequently. The following are a few of the most typical causes of GPS tracker outages:

1. Poorly-charged batteries: Your tracker may become disconnected more frequently if the batteries aren’t fully charged. Make sure to monitor the battery life of your tracker and charge it frequently.
2. Weak cellular signal: GPS tracker outages can also be brought on by a spotty or erratic cellphone signal. If there is a weak signal where you are, try going to a different area or using a Cell Phone Booster to improve your signal strength.
3. Equipment malfunction: Your GPS tracker may occasionally go offline due to a hardware issue. If you think this might be the case, get in touch with the maker of your tracker for troubleshooting advice.


Reasons why your GPS tracker may be losing signal

Your GPS tracker may be losing signal or going down for a number of reasons. The battery life of your portable tracker should be checked first, as noted, as this is the primary and frequent problem. If the battery is low, it has to be recharged.

Use a hardwired tracker only if the wiring is intact and secure, and check the wires for any damage. Verify whether the tracker is being powered by the car’s battery. If not, it could be necessary to replace the fuse.

The GPS signal being obstructed by something else is another scenario. Simple causes like a metal object beside the tracker or more complex problems like an erroneous device setup could be the cause.

After checking each of these items, if your tracker is still not functioning, please contact customer service.


How to troubleshoot your GPS tracker when it goes offline

Your GPS tracker needs an unobstructed view of the sky to determine its location, thus obstruction from towering structures or buildings is one reason it can go offline. If you believe this to be the case, consider relocating the tracker and see if that resolves the issue.

The tracker may also have been switched off; most feature an on/off switch that is simple to unintentionally press. If you believe that this may have been what occurred, try turning the tracker back on and see if it reconnects.

If nothing of these approaches solves the problem, there might be a problem with the tracker itself, in which case you might need to get in touch with customer service.


Tips to keep your GPS tracker online

Your tracker could become inactive for a few different reasons. Here are some pointers for maintaining it online:

Verify that the tracker has a full charge.
Make sure the tracker is correctly turned on.

Tips to keep your GPS tracker online

Try placing the tracker close to a window if you’re using it indoors.
Start the tracker again. This can occasionally fix any transient signal problems.
To see if the SIM card is activated, check.
Verify that the pay as you go SIM card you are using has a sufficient amount.
Check your area’s network coverage. Consider logging off the platform, then back on.

Keep a Signals Booster with you if you face coverage problems.

Why you should update your GPS tracker regularly

Regular GPS tracker updates are one of the most crucial things you can do to keep it accurate and current. Your GPS tracker’s software need regular upgrades in order to remain functional and accurate, just like your smartphone or computer.

There are several methods available for updating your GPS tracker. The most popular technique is to use a USB connection to attach it to a computer, followed by the update software. Although this procedure is typically very simple, you can always take it to a specialized service shop and have them handle it for you if you don’t feel comfortable handling it yourself.

You can also manually download the most recent software from the manufacturer’s website and install it on your GPS tracker. This method is typically only advised for more seasoned users because it’s simple to unintentionally install the incorrect software or, if you’re not careful, ruin your tracker.

Whatever technique you decide to use, make sure to frequently update your GPS tracker to keep it operating effectively.


Tips for using your GPS tracker in areas with poor signal

In places with poor coverage, there are a few things you may try to do to try and boost your GPS signal:

Place your tracker in a space that is open and away from solid walls or other metal objects that can obstruct the signal.

For optimal reception, try installing your car tracker on the roof of the car if you use one.

On your phone, stop any location-based services or apps that are running in the background as they may obstruct the GPS signal.

In some cases, updates to GPS tracking apps might enhance performance in weak signal locations, so check the app store for any updates.



FAQs about GPS trackers going offline

Q: Why does my GPS tracker go offline?
A: There are a few causes for your GPS tracker to lose connectivity. It can be due to a poor or patchy signal, a battery problem, or hardware or software issues. Additionally, a signal booster can fix the issue.

Q: What can I do to prevent my GPS tracker from going offline?
A: To keep your GPS tracker from going offline, you can do a number of actions. Make sure the tracker is positioned in a location with a reliable and strong signal.

Check your tracker’s batteries frequently and replace them as necessary if it runs on batteries. Lastly, confirm that the hardware and software of the tracker are current and working properly.

Q: What should I do if my GPS tracker goes offline?
A: You should try to identify the cause if your GPS tracker suddenly stops working. You can take action to solve the issue after you understand what is causing it.

Q: Do I need to reset my device?
A: Try putting the tracker back to factory settings if everything is in order, the sim is properly inserted, and the tracker is still going offline. Before you reset the tracker, make sure to make a backup of any crucial information because doing so will destroy all of your data.


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